family loungeVisiting a loved one in the hospital is important. It improves the patient’s outlook and emotional health while also ensuring that the family and friends remain involved.

Our hospital is different than most. We have standard visiting hours of 9:00am - 9:00pm, but we recognize that medically complex patients in the hospital for an extended period necessitates that we offer flexibility. Our goal is to earn the trust of our patients and family members so that both patients and the family members and friends can rest.

To accommodate our visitors, we have a Patient/Family Lounge that offers an area to relax, have a drink and reflect upon your challenges or escape by looking at Biscayne Bay.

The entire hospital is a hot zone for Wi-Fi, and laptops are allowed for visitors to search the web. Whether for work, research or play, this allows our patients and family members to stay connected to others.

If you are visiting a loved one in the hospital, you should park in the Visitor’s Parking Garage. You will see the garage on your left hand side, as you enter the grounds of the medical center. Parking will cost no more than $3.00 for up to 24 hours. We also offer valet parking at two locations; main entrance of the hospital and at the Mercy Professional Building. The cost of valet parking is $5.00.